At Fishburn Primary School, we believe that children with Special Educational Needs and Disabilities (SEND) and their parents and carers should be actively involved in decisions about their education and support.

We are always seeking to improve the quality of education and provision we provide for children with SEND and welcome feedback from families about their child's experience at Fishburn.

Pupil Voice

The views, wishes and feelings of our children are important to us.

We seek the views of children with SEND in ways that are appropriate to their age, individual needs and preferred methods of communication. Where necessary, children are provided with additional support or adaptations to help them communicate their views.

Children are encouraged to tell us:

• what they enjoy and feel successful with;
• what they find difficult;
• what helps them to learn;
• how they feel about the support they receive;
• what they would like to achieve; and
• anything they feel could help them at school.

Where appropriate, children's views contribute to their SEND Plans and reviews and, for children with an Education, Health and Care Plan (EHCP), the annual review process.

Parent and Carer Voice

We recognise that parents and carers know their children well and have an important role in helping us to understand their child's strengths, needs and aspirations.

We work in partnership with families throughout the identification, planning and review of SEND provision.

SEND Plan meetings are held with parents and carers at the beginning and end of each term. These provide opportunities to discuss progress, review outcomes and provision, share the views of the child and family, and agree appropriate next steps.

Parents and carers do not need to wait for a formal review meeting if they have a question or concern. We encourage families to speak to their child's class teacher or contact our SENDCo, Miss Hannah Robertson, at any time.

Assess, Plan, Do, Review

Our support for children with SEND follows the graduated approach:

Assess → Plan → Do → Review

This is a collaborative process involving the child, their family and school staff. Where appropriate, advice from external professionals is also used to inform assessment, provision and next steps.

Provision is reviewed regularly and adapted in response to children's progress and changing needs.

Feedback About Our SEND Provision

We welcome feedback about our SEND provision and our SEND Information Report.

If you would like to share your views, please speak to your child's class teacher, our SENDCo, Miss Hannah Robertson, or contact us through the Contact Us section of our website.

Positive feedback is always welcome and helps us to recognise effective practice and continue to improve our provision.

Concerns or Complaints About SEND Provision

We aim to work in partnership with families and resolve concerns as early as possible.

If you have a concern about your child's SEND provision, we encourage you to:

1. speak to your child's class teacher in the first instance;
2. contact our SENDCo, Miss Hannah Robertson, or the Head of School if further discussion is required; and
3. if the matter remains unresolved and you wish to make a formal complaint, follow the procedure set out in the school's Complaints Policy.

Independent information, advice and support is also available to children, young people and their parents and carers through Durham SENDIASS (Special Educational Needs and Disabilities Information Advice and Support Service).

Durham SENDIASS

Where a concern relates specifically to statutory decisions about an Education, Health and Care needs assessment or EHCP, families can seek information and advice about the appropriate process through Durham's SEND services and SENDIASS.

Working Together

We believe in a fully inclusive approach to supporting pupils with additional needs. Effective SEND provision relies on strong partnership working between children, families, school staff and other professionals.

Our aim is to listen, work collaboratively and ensure that the needs and best interests of the child remain at the centre of decisions.

Further information about SEND provision at Fishburn can be found in our SEND Information Report and SEND Policy.

You can also find information about services and support available across County Durham through the Durham SEND Local Offer.

Durham SEND Local Offer

If you would like to discuss your child's needs at any time, please contact Miss Hannah Robertson, SENDCo, who will be pleased to speak with you.

This keeps the good parts of your current page but gives pupil voice equal prominence, removes repetition and makes the complaints section much cleaner. I'd use this version.